returns & exchanges

If you want to return a product, please notify us at [email protected] within 7 days after receivement. Products must be in unused and undamaged condition, including all packaging. 

If you bought an item on sale, it is not possible to return, unless we send you an incorrect product of course.

If we send you an incorrect product, please let us know within 7 days after receipt. We will happily send you the right product. If the product is no longer available, we will send you a refund or give you a credit. 

You can send the products you wish to return to our shop in Rotterdam:
Pantoufle
Vijverhofstraat 100 & 102
3032 SP Rotterdam
 
The shipping costs and risks for returning a product are at expense of the buyer. We recommend you to use a postal service that insures the value of the shipment.